We offer free shipping in India on order value above Rs. 999. For order value below Rs. 499, there is a nominal shipping charge of Rs. 49. For orders between Rs. 500 to Rs. 999, there is a nominal shipping charge of Rs. 29.
For all standard returns and exchanges, we offer a store credit that is redeemable against any future purchase on the www.natureslab.in. Kindly contact our helpdesk within 48 hours of receiving your merchandise for an exchange or refund. The returned product should be in its original packaging and in the same unused and unwashed condition as received. Merchandise bought during the sale period cannot be returned or exchanged. You may either ship the product to us or request for a reverse pickup for a nominal fee via helpdesk (email@example.com). All items must be received by us within 10 days of requesting the return in order to qualify for the return.
For damaged products, we will initiate a refund once we receive the damaged product and if the claim is found valid, we will either replace the product or in case of product unavailability offer you a full refund via your initial method of payment. For COD payments, the refund will be issued in the form of a store credit redeemable on www.natureslab.in
We offer all major online payment solutions, such as credit cards, debit cards and net banking.